Frequently Asked Questions
Everything you need to know about your Pawprint Oxygen order.
What is your standard shipping timeframe?
We offer standard shipping within 3-5 business days and express shipping within 1-2 business days for all domestic orders.
How do I determine the right size for my pet's apparel?
Please refer to our detailed Size Guide located on each product page. We recommend measuring your pet's neck, chest, and length for the most accurate fit.
What is your return policy for fashion items?
We accept returns and exchanges within 30 days of purchase, provided the items are unworn, unwashed, and still have the original tags attached.
Are your products machine washable?
Most of our apparel is machine washable on a gentle cycle. However, we recommend checking the care label on each specific garment for best results.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.